Shipping policy

Worldwide Shipping Policy

At Malivon, we’re committed to delivering your order quickly and securely, no matter where you are in the world.
Please review our worldwide shipping policy below.

1. Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
Once your order is processed, you’ll receive a shipping confirmation email with tracking information.

⚠️ Please note: Order processing time is separate from the shipping time shown at checkout.

2. Estimated Delivery Times

Delivery times may vary depending on your location and local postal services.
Below are the estimated shipping times:

  • United States & United Kingdom: 4–15 business days

  • Australia, Canada & New Zealand: 6–15 business days

  • Rest of the World: 6–20 business days

These are general estimates and may vary during peak seasons or due to customs delays.

3. Tracking Your Order

Once your package has been shipped, you will receive a tracking number via email.
Tracking updates may take 1–3 business days to appear in the system after dispatch.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees, which are determined by your local customs authority.
These charges are not included in our prices and are the responsibility of the customer.

5. Delays & Lost Packages

While we strive to meet the estimated delivery times, unexpected delays may occur due to customs inspections, weather conditions, or courier issues.
If your order appears delayed or lost, please contact us at contactmalivon@gmail.com — we’ll assist you in tracking and resolving the issue.

6. Wrong Shipping Information

Please double-check your shipping details before completing your order.
Malivon is not responsible for packages that are lost or delayed due to incorrect addresses provided by the customer.

7. Worldwide Coverage

We proudly ship worldwide, reaching customers in over 100 countries.
If your country is not available at checkout, please contact us and we’ll do our best to accommodate your order.

🛡️ Legal Notice

Malivon is not liable for shipping delays beyond our control, including those caused by customs clearance, courier backlogs, or international transit disruptions.
All orders are shipped with care and handled according to international shipping standards.